Employee Spotlight: Rachael Komrowski

When you walk into the Omni, you are a part of the family. And Rachael Komrowski helps facilitate that “welcome home” feel. 

Komrowski, the Omni’s general manager, is a bright light amongst a fun and energetic environment. Her goal is simple: help those within the Omni’s walls feel at home while at the same time reaching their health and fitness goals.

Below, a Q+A with Komrowski, where she talks about her passion for health and wellness, why she calls the Omni a “joyful” experience and much more.

Q: What is your favorite part of being at the Omni?
Komrowski: Definitely interacting with our members. My history with Omni is lengthy… A big part of my joy every day is that Omni is such a family environment. I get to see so many faces that I have known for so long because of the Omni being here. I would say a big part, definitely, of my joy is interacting with our Omni family members. 

Q: What is it like to be a part of so many health and fitness journeys and goals?
Komrowski: Well, that is one of the greatest joys that I have in my job. I get to see people make changes in their life. For example, we have a member who just recently joined — who has become a great friend — said that before Omni, he wasn’t leaving the house. He wasn’t in good spirits. 

But we have provided a great community for him now. It’s really inspiring for me because I always say — man, I can fuel off of all of the motivation and energy that our members have. They have this desire to be better and healthier human beings. It’s cool to see them change. 

I have seen people already this year who have joined our gym [in the past] and they have lost 40 pounds. I think it’s so special that I get to be a part of this positive change in their lives. And I love seeing them every day and witnessing them when I see them. It’s very motivating. It makes me want to be a better person, being around people who our community affects in such a healthy and positive way. 

Q: How have you seen how being healthy physically can boost our spirits mentally?
Komrowski: Everything ties together. I tell our front desk to remember that we are, a lot of times, an escape for people. Sometimes, coming here is the best part of their day… We are here to be a support and a smiling face for everyone. 

How you feel physically affects everything mentally. There is definitely a very strong correlation there. To me, the more we can help people feel better physically, the better they are going to feel mentally. And then it just spreads from there. I’m the cheesy person who says that you can’t truly love other human beings unless you love yourself. 

Essentially, Omni is helping people fall in love with themselves. And that’s just going to help people be better to everyone else around them. It helps them show up better for your family and your friends. When you feel good, it helps you in all of your relationships and all aspects of your life.

Q: Going into a new year, how can The Omni help those looking for a fresh start in their health and fitness journey?
Komrowski: What sets us apart from everyone else is our community and family feel. You aren’t just another number. You aren’t just a member. You are a person. We know about their family. We know if they got a new puppy. We know if someone in their family just passed away… We are a concierge club, and all of our members are assigned a trainer who will check in with them.

Accountability is huge. We all can have big dreams and goals for the new year, but sometimes having a person step in and ask if you’re staying on track is definitely an added bonus. That’s one of the main things that sets us apart, is that 1-on-1 service. 

Every member is assigned a trainer… you can be a regular member and you have a trainer who is going to check in with you and try to keep you motivated. Even the best athletes in the world have somebody pushing them. It’s not about knowing what to do, but it’s about having someone else hold you to that self-discipline. I think we create that environment, which is huge.